At Peptial, we’re dedicated to providing the best possible experience for every customer. Our support team is available seven days a week from 9:00 AM to 6:00 PM (EST) to answer any questions or concerns.
You can contact us anytime at Support@Peptial.com or fill out the contact form at the bottom of this page and we’ll get back to you as soon as possible.
Your satisfaction is always our priority.
Frequently asked questions
Are Peptial products tested for quality and safety?
Yes. All of our products are independently tested by certified third-party laboratories. This ensures they meet the highest standards for purity, safety, and effectiveness. You can feel confident knowing exactly what you’re putting on your scalp.
Where are your products made?
Peptial products are developed and manufactured in the United States and Scandinavia. These regions are known for strict quality control, clean ingredient standards, and advanced cosmetic science.
Do your formulas actually include peptides?
Yes, peptides are a key part of what makes Peptial effective. Our formulas use bioactive peptides that have been clinically studied for their ability to support scalp health and contribute to fuller-looking hair. We use no fillers, just functional ingredients that work.
Do you ship internationally?
Yes, we offer worldwide shipping and deliver within two to five business days. Depending on your location, your order ships from our fulfillment center in either the United States or the European Union. Tracking is included with every order.
What if I’m not satisfied with my purchase?
If you’re not happy, we offer a 30-day money-back guarantee. Just contact our support team and we’ll make it right, no hassle, no questions. Your satisfaction is our priority.
Can I use Peptial every day?
Absolutely. Our products are made for daily use, even if you have a sensitive scalp. They are fragrance free, lightweight, non greasy, and fast absorbing. You can apply them in the morning or evening, with or without styling.
Is Peptial made for men or women?
Peptial is a gender-neutral brand and works for all hair types. Whether your hair is thick, fine, straight, curly, natural, or colored, Peptial is designed to support a healthy scalp the foundation for healthier-looking hair.
